Vita-Web wants you to be completely satisfied with your purchase, that is why we guarantee every product for 90 days. Our money back guarantee period is twice as long as our competitors! Why? Our products work!
If you aren’t satisfied with your purchase for any reason, contact us and we will work with you to make things right. We have in-house experts than can give you the advice you need to help you live a healthier life.
Product Return / Refund Policy
- Make sure you followed the directions and recommendations for each product purchased.
- Requests for a refund must be made within 90 calendar days from the purchase date.
- Contact us to obtain an RMA number and the return address. Packages received without an RMA cannot be issued a refund.
- Product(s) must be returned, used or unused, opened or unopened and in good condition. Only one opened bottle of the same product will be accepted for return.*
- You are responsible for return shipping costs.
- Sales are final after 90 days.
*Exceptions would be if you were working with our staff and still did not see results over an extended period of time, we would accept multiple open bottles to be refunded. Even empty bottles need to be returned to ensure our products do not end up being sold on secondary markets like eBay.
Thank you for choosing Vita-Web!